Customer Care
Frequently Asked Questions
Contact Us
Have any questions or concerns? We’re always ready to help! Call us at 985-900-2455 (M-F 9a-5p CST) or send us an email using the form below:
We accept returns 14 days after you receive the product.
To request a return shipping label, please email orders@kismetcosmetics.com to submit a return request.
*Covid-19 has delayed some shipping, so please be patient*
*Covid-19 has delayed some shipping, so please be patient*
If you spend over $50, you can select ‘Free Shipping’ which is Free First Class Shipping.
Each order is hand-packed with love!
Our goal is to ship every order within 24-48 hours. Y
ou will receive an email with tracking once it has been packed and ready for pickup. This is your best tool for tracking.
You can also join our email list and follow us on Facebook & Instagram (@kismetcosmetics) where we announce restock items constantly. That way you don’t miss them selling out again!
Have any questions or concerns? We’re always ready to help! Call us at 985-900-2455 (M-F 9a-5p CST) or send us an email using the form below: